Managing IT change is a continual balancing act of rapid deployment versus poor execution. Enterprises must understand how to align service providers with specific technology goals to gain competitive advantages. In this talk from the Gartner Symposium/ITxpo in Orlando, Florida, Chris Gesell, director of product marketing for IT solutions with Verizon Business, shares his experience in working with service providers.
Tags: Chris Gesell, Verizon Business
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