Subaru Turbocharged Its Dealer Training

05:27 | editor | Apr 13th, 2007 1:30pm |

Subaru’s launch of its Owner Loyalty Program required efficiently delivering training to 600 dealerships across the U.S. Implementing WebEx Training Center enabled the program’s sole trainer to reach 2,400 dealers within six months at a cost of $0.75 per person. As a result, Subaru was able to roll out the industry’s first customer service recovery program, while offering quality training that its dealers love. Subaru of America is in the process of implementing WebEx throughout its enterprise.

Tags: Subaru, WebEx

This entry was posted on Friday, April 13th, 2007 at 1:30 pm and is filed under WebEx, PodTech, WebEx - Conversations with Business Leaders, Corporate. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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