Jeff North of Forrester Consulting, author of the commissioned study The Total Economic Impact of EMC Documentum, describes the methodology of the study and how he built a model for Pfizer, Inc. He discusses the key findings of their implementation of the EMC content management system for their intellectual property department.
Tags: Jeff North, Forrester Consulting, The Total Economic Impact of EMC Documentum, Pfizer, EMC, content management system
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