Contact centers underpin the customer service strategies of a broad range of global enterprises. Enterprises should carefully the decision to use a hosted approach versus a premises-based approach and base vendor selection on the ability to offer scalability, expert implementation and a broad service portfolio. Learn how Verizon Business can meet the contact center requirements of a broad range of enterprises with Lori Anne Pollock, Group Product Marketing Manager – Contact Center Solutions, Verizon Business.
Tags: Contact centers, customer service, scalability, Verizon Business, Lori Anne Pollock
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Copyright ©2008 PodTech.net. All rights reserved. Modified: Sat, 06 Sep 2008 22:22:03 -0700
November 20th, 2007 at 7:15 pm
[…] Contact centers underpin the customer service strategies of a broad range of global enterprises. Enterprises should carefully the decision to use a hosted approach versus a premises-based approach and base vendor selection on the ability to offer scalability, expert implementation and a broad service portfolio. Learn how Verizon Business can meet the contact center requirements of a broad range of enterprises with Lori Anne Pollock, Group Product Marketing Manager – Contact Center Solutions,… Original Post PodTech.net: Technology and Entertainment Video Network […]