Join BearingPoint Senior Manager, Max Duprat, as he explores the second in a series of podcasts which addresses how leading life sciences organizations are adopting a customer centric approach to marketing. In the first podcast of this series, we talked about the integration strategies for HCP portals as they relate to customer centricity. Today, we’re talking about how to measure the success of your HCP Portal.
Reporting and analytics is an important part of the overall success of an HCP Portal launch because it allows you to measure your progress towards your portal’s goals and also to gain insights into your HCP users’ preferences. While measuring progress is important, the real reason why analytics is a critical component of making your HCP Portal a success is because of the learnings gained from these measurements.
Throughout this podcast you will learn how your analytics approach should provide you with new insights into your customers’ preferences and behaviors. You will also learn the importance of defining and incorporating your analytics requirements early in the development process of your HCP portal. Tune in to find out more
Join BearingPoint Senior Manager, Max Duprat, as he explores the first in a series of podcasts which will address how leading life sciences organizations are adopting a customer centric approach to marketing through HEALTHCARE PROVIDER PORTALS, or HCPs. What we’re seeing is that many life sciences companies’ sales and marketing ...
Join BearingPoint Managing Director ,Julien Courbe, as he walks us through the latest edition of BearingPoint’s Financial Services Technology Journal on cost management for IT organizations. The fluctuations of financial services firms’ business volumes reflect the cyclical nature of the overall financial markets. These dynamics are often caused by specific ...
Join BearingPoint Managing Director Chris Estes and Manager Eileen Perrin in understanding the UDAP Legislation. In May 2008, the Federal Reserve, OTC and NCUA proposed a regulation under section 5(a) of the Federal Trade Commission Act, affectionately known as UDAP (Unfair and Deceptive Acts and Practices). The proposed ...
Join BearingPoint Senior Business Advisor, Larry Taylor, as he explores some of the risk strategies that can assist with market survival. With all the turmoil in the financial services space in recent weeks, it’s important to know how the industry got in to this ‘mess’ to prevent future occurrences. ...
Join BearingPoint Managing Director, Paul Ringmacher, as he discusses how BearingPoint recently helped a major North American bank replace a paper-based loan origination system for its small-business customers.
When completed, the project took small-business banking loan origination to a new level. An inefficient manual, paper-based system was transformed into ...
Join BearingPoint Managing Director, Brian Hart, as he explores the importance of an adequate risk and performance platform and how it can help companies deal with the credit crisis. Given the scope, depth, and length of this crisis, our clients are clearly being forced to re-examine how they conduct ...
Join BearingPoint Managing Director, Lowell Alcorn, as he explores the strategies needed to understand loss mitigation. In recent weeks we’ve seen all the turbulence within some huge financial services organizations, and many are wondering what lessons can be learned from this crisis. When speaking with Lowell Alcorn, he explained ...
Join BearingPoint managing director Sandeep Vishnu as he explores risk strategies for market survival. With all the turmoil in the financial services space in recent weeks, everyone is wondering how we got into such a mess. What began as a contained subprime crisis has spilled over into all segments ...
Join BearingPoint Managing Director and Senior Vice President of Global Markets, Peter Horowitz, as he explores the recent credit crisis and its contributors. With all the turmoil in the financial services space over the past few weeks, it seems that one must look at the source of the problem to ...
Join BearingPoint Senior Manager Pat Tobin as he explores the importance of Information Lifecycle Management (ILM) and how it can directly impact your bottom line. With a 50 percent growth in storage data of companies in recent years, the ILM Solution has evolved heavily over the past seven years. ...
Join BearingPoint Managing Director Greg Molley to explore the importance of Business Intelligence (BI) and how it can exponentially benefit your organization. In today’s challenging business market, the level of what’s available within a company is now more important than ever. Organizations are faced with increasing costs and no ...
Join BearingPoint Business Advisor Delia Klause to explore the benefits of fraud management and why discovering fraudulent activity within your organization is so critical. Fraud is an ever-increasing problem in the financial services field, and the growth of fraudulent behavior just shows how difficult it sometimes is to prevent ...
Join BearingPoint Senior Vice President Marcel Nickler as he explores the importance of IT governance. In today’s difficult economical environment, there is a lot of pressure to deliver more services and performance with less or limited resources. There is also a clear expectation towards IT, which is that the services ...
Join BearingPoint Senior Business Advisor Jaime Garza to discuss the call for better management of information to support profitability measurement and pricing in today’s U.S. interest rate environment. Changing interest rates affect all of us when it comes to our personal savings accounts and other financial services. The interest ...
Join BearingPoint Director Matthew O’Mara to explore speed to market and why it’s such a hot topic in today’s insurance industry. With many clients not fully understanding what it is and why it is needed, speed to market, as the term implies, refers to a company’s ability to develop and ...
Join BearingPoint Managing Director Terence Oi, and ColdSpark Founder and CTO Scott Brown in this podcast as they explore ColdSpark’s solution suite and how it has helped build a solid relationship between both organizations. BearingPoint and ColdSpark have joined together to provide offerings designed to help clients generate revenue, increase ...
In this podcast, enterprise architecture expert Steven Kahn discusses some of the findings that went into the recently published, An Implementor’s Guide to Service Oriented Architecture - Getting it Right, produced by BearingPoint, Composite Software and other contributors. The bottom line: successful implementation of an SOA system ...
Join BearingPoint Senior Manager John Gill as he explores Information Management, but more specifically, the importance of BI and Performance Management. Information Management is focused on identifying the best way to get information to the proper channels. In many instances, this involves looking at three keys areas; analytics, ...
Join BearingPoint senior manager Marianne Lamkin as she explores the role of a mortgage servicer and why the role is so important. Typically, a mortgage servicer collects payments from the borrowers, and above all, manages the day-to-day relationship. When a borrower cannot commit to a payment schedule or has come ...
Join BearingPoint senior manager Larry Taylor as he explores the importance of managing reputational risk. Reputational risk is a term that is typically used to identify the result of something that changes the perspective of a company. A prime example is the recent credit crisis. Even companies that were not ...
Join BearingPoint Senior Manager Laurent Mandorla as he explores the importance of virtual desktops and why they are being hailed as the wave of the future. Over the last few years, there has been a lot of buzz around virtualization, although it’s only recently that organizations have begun to ...
In this podcast, join BearingPoint Senior Manager Andy Sanderson as he explores rogue trading and what can be done to stop it. Rogue trading is when an employee makes unauthorized trades on behalf of their company, often resulting in the loss of enormous amounts of money for that organization. ...
Join BearingPoint senior manager Bill Stotzer in exploring the challenges facing the sourcing and procurement organizations today. Many financial institutions have identified procurement cost savings and made an attempt at cost reduction. Some have achieved greater success than others. We see two primary factors contributing to ...
Join BearingPoint senior manager Randy Nease as he explores employee on-boarding and how it can be made easier for the new hire. Employee on-boarding begins when the new hire accepts a company’s offer, and continues all the way through setting their performance goals. In the midst of this, there ...
Listen in for high-level analysis of business and technology challenges from BearingPoint's team of experienced consultants.
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