Denise Wakeman, half of The BlogSquad, explains how she helps companies make better blogs, and what makes a good blog. She received more viewer questions during the Wells Fargo Small Business Webcast than anyone, another indication, if needed, of continued interest in all things blog. Her advice site, ...

How do you print with solid ink? Shell Haffner, product marketing manager for Solid Ink Printers in the office group at Xerox, explains solid ink technology using a Xerox Phaser 8560 printer.

Karla Metzler explains why small businesses move up from low-end color printers for better output and lower cost per page. Surprisingly, some companies are just now moving to color printers. Karla is president of Computer Color GraphiX, a Xerox reseller in the Dallas area.

Andre Angel, president and CEO of NTRGlobal, gives an overview of their product line during the Dallas ITEC show. Back in their Dallas office, VP of Sales Julie Weiner demonstrates a remote control session and remote file transfer.

Kim Brand, CEO and founder of FileEngine, explains how this “tweener” file server and backup appliance handles the file needs for small companies and non-profit groups. FileEngine provides hardware, software, and support for less per month than the support costs alone on a Windows file server. Complete file safety ...

Dylan Mason of WorkSafe Technologies demonstrates the ISO-Base seismic mitigation platform used extensively in California and Japan (both well known for earthquakes). Less well known as an earthquake center, St. Louis businesses also need to make sure their equipment stays up and running after the ground stops shaking.

Raymond Bily gives an in-depth explanation of how Voice over Internet Protocol telephone systems in general, and the 3COM V3000 in particular, work. The flat box you see in the video is all the phone system hardware necessary for a small business.

Art Mann, of Silicon Mechanics, shows the insides of one of their rack-mount servers. Popular among the Open Source crowd, Silicon Mechanics runs a variety of Linux distributions in their long list of operating systems supported on their servers.

Fire suppression takes longer to spell than new technologies take to extinguish a “thermal event” in a computer room. John Spalding from Healey Fire Protection, Inc., explains how Halon got a bad rap, and how new suppression agents kill fires faster and safer than ever before.

Kim Brand, CEO and founder of FileEngine, presents an overview of free Open Source Software at the Detroit ITEC conference. FileEngines use Novell’s SuSE Linux as the foundation of their operating system, and Brand’s service company supports Open Source in companies large and small, including schools, around the Indianapolis ...

We all hate hot spots, but what about cold spots? Sometimes you need a way to cool down a hot spot in your small business. Greg Lawhorn from Spot Coolers explains why companies need spot cooling and how best to leverage a portable air conditioner.

Is it time to become Big Brother? Does your management wonder if video surveillance will solve a security problem, and whether a usable system will be affordable? If so, watch Willie Velandia, VP of Sigma Surveillance, explain the how, why, and how much of video surveillance.

The rack is a rite of passage. When a company buys a computer rack or cabinet they establish the importance of their systems and the need to better manage and protect computer assets. Michael Lucas, of Knurr Environments for Electronics (recently acquired by Emerson), explains what companies should look for ...

Ben Ginster and Dave McCarty explain how the IdealStor TeraLyte backup appliance works. They pull the removable drives in and out, and show how quickly a file saved on a client computer will be backed up to the IdealStor appliance.

Michael Dortch, an analyst for the Robert Frances Group, speaks at the Altiris ManageFusion07 conference on The Dark Side(s) of Virtualization. Wicked smart as well as wicked funny, Michael defies convention during this guerrilla video taping. If you’ve never met Michael Dortch or heard him speak, sit back and enjoy ...

Jim Guido of RAD Data Communications explains the point-to-point wireless broadband products on display at the ITEC Houston 2007 conference.

Cap5 President Tony Hodgson discusses the services his company offers in the Houston area, and the surprising results his customers receive from basic Web 2.0 features on the Web sites he builds.

The Unitrends Disk to Disk backup product family is explained by Phil McKenzie, rep for Unitrends. After Phil, Jennifer Wright of Wright Business Technologies details why her company resells Unitrends based on their own search for a reliable backup solution. Interviewed during the ITEC Houston 2007 conference.

Another clip from my keynote speech at the December 6th ITEC Conference in Portland, Ore., but this time I cover the entire security trends for 2007 and 2008. This video includes the “Beware the BSA” clip.

Scott Hardie, vice president of technology services for Xcend Group talks over a noisy crowd at the Altiris ManageFusion07 event in Las Vegas in April 2007. Scott explains various techniques Xcend implemented for customers small and large using Altiris management products that won them the Altiris Partner of the Year ...

During the Altiris user conference in Las Vegas, April 10-13th, I had a chance to visit with Wade Wyant, directory of technology services for ITS Communications of Grand Rapids, Mich. One of the premier voice and data communications companies in the Great Lakes Region, ITS communications added Altiris network management ...

This clip from my keynote speech at the December 6th ITEC conference in Portland, Ore., explains the tactics used by the Business Software Alliance to bully mid-sized companies into paying software fines for software they may legally own, fueled by tips generated by huge rewards offered to disgruntled employees.

Gregory Bryant from Intel and Kevin Unbedacht from Altiris explain their new, closer working relationship, including features built into new Intel processors enabling easier management.

A video review of the Iomega 150d, a new Network Attached Storage appliance from Iomega. The focus here is on the hardware details, and how RAID-1 and RAID-5 work and don’t work.

It has been my pleasure to work with Cheryl Snapp Conner since early on in Novell’s salad days when they ruled the networking world. I sat down with her at the Altiris user conference and asked her to explain what small companies can expect from a PR firm, including how ...