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Verizon 100G Quality Trial Proves Reliable Signal Performance Achievable

editor — Fri, 17 Apr 2009 12:34:11 +0000

Verizon’s 100G signal performance trial, held in late 2008, is another example of the company’s leadership in 100G technology. The trial proved that 100G performance is capable of better tolerance for signal distortion than today’s standard 10G optical transmission, an achievement that is a significant next step toward the commercialization of 100G transmission.Glenn Wellbrock , director of optical transport, network architecture and design for Verizon, discusses the importance of this trial and how each advance Verizon makes with this technology moves the company’s network closer to commercial deployment of reliable higher bandwidth speeds.

Tags: 100G, signal performance trial, optical transmission, Glenn Wellbrock, Verizon

Verizon 100G Trial Sets New Distance Record

editor — Wed, 08 Apr 2009 19:00:28 +0000

In late 2008, Verizon completed another field trial of 100 Gigabits per second, or 100G, optical networking. This trial successfully transmitted 100G traffic over a distance of more than 1,040 kilometers, setting a new distance record. Glenn Wellbrock, director of optical transport, network architecture and design for Verizon, discusses the significance of this 100G trial and highlights the networking capacity and quality benefits large-business and government customers will realize upon deployment of 100G capabilities in the Verizon network.

Tags: Verizon, 100 Gigabits, optical networking, Glenn Wellbrock

Verizon Completes Industry’s First Multisupplier Trial of Control Plane Technology.

editor — Mon, 09 Feb 2009 21:00:42 +0000

Control plane technology is the next critical step in the evolution of optical networks. By enabling electronic devices in the network to quickly and easily exchange information, control plane technology simplifies operations and enables near real-time provisioning of communications links. Vishnu Shukla, principal member of the technology staff at Verizon, explains how control plane capabilities reduce the complexity and increase the accuracy of provisioning new circuits to deliver next-generation services such as bandwidth-on-demand.

Tags: Control plane, Vishnu Shukla, Verizon

MERIT: Specialized Verizon Business Team Responds to Network Threats

editor — Fri, 09 Jan 2009 21:00:57 +0000

Created in 1992, the Verizon Business Major Emergency Response Incident Team, or MERIT, comprises full-time employees with specialized emergency response management training, as well as experience in the repair and maintenance of communications equipment and networks. Located around the United States, MERIT members have been deployed in response to past emergencies, such as Hurricanes Katrina and Rita in 2005, and the 2001 Sept. 11 terrorist attacks, the anthrax contamination of a postal distribution facility, and the Baltimore train derailment. Dick Price, director of business continuance and emergency management, Verizon Business, discusses the MERIT team and its role in protecting Verizon Business’ infrastructure to help ensure customer networks operate efficiently and reliably during good times and bad.

Tags: Verizon Business Major Emergency Response Incident Team, emergency response management, MERIT, Dick Price, Verizon Business

Sherman ISD Leverages E-Rate Program to Enhance Educational Experience

Michael Johnson — Wed, 17 Dec 2008 12:00:37 +0000

As one of the nation’s leading providers of communications services through the E-rate program, Verizon Business has worked with K-12 educators over the past decade to expand the availability of advanced services. E-rate, a program directed by the Federal Communications Commission, is designed to help school districts and libraries across the United States obtain affordable access to advanced telecommunications and information services, including Internet access and voice over IP. Mignon Plyler, director of technology with the Sherman Independent School District, in suburban Dallas, and Don Spaulding, an E-rate consultant with Verizon Business, discuss ways Sherman ISD is using E-rate to deliver the latest technology to the district’s students, parents and teachers.

Tags: Verizon Business, K-12, E-rate, Mignon Plyler, Don Spaulding, Sherman ISD

Verizon Business Offers Teleworking Insights

Michael Johnson — Mon, 08 Dec 2008 16:00:16 +0000

As companies look to equip an increasingly global and mobile workforce, operate more efficiently, and protect the environment,teleworking - keeping employees connected to corporate resources whether working from home or an alternative work location, such as a hotelling site - has become a hot and sometimes heated topic for consideration.Nancy Gofus, senior vice president of global business products for Verizon, discusses market drivers and benefits of adopting a teleworking program, describes types of organizations and employees that fit the teleworker profile, highlights potential challenges companies face when considering teleworking and offers tips for launching a successful teleworking program that can help companies make work an activity, not a location.

Tags: mobile workforce, teleworking, Nancy Gofus, Verizon, teleworker

Billing Transformation Means Leaner, Cleaner Bills for Verizon Business Customers

Michael Johnson — Tue, 18 Nov 2008 17:00:18 +0000

Verizon Business has undertaken an extensive billing transformation project focused on providing a world-class customer experience for its large-business and government customers. By reducing the number of billing systems, enhancing self-service options and offering a single billing platform across virtually all accounts, the company has raised the bar on billing performance. Dave Landry, executive director - sales support and billing systems, Verizon Business, discusses the positive impact this multi-year project is having on customer satisfaction.

Tags: billing transformation, Dave Landry, Verizon Business

With New Advanced Web Platform, Verizon Business Helps Welsh Assembly Government Keep Citizens Informed

Michael Johnson — Tue, 11 Nov 2008 14:35:34 +0000

Learn how Verizon Business’ application content management service is helping customers, such as the Welsh Assembly Government, quickly, securely and easily update online content through a simple and intuitive Web interface. In this podcast, Arjan Van Proosdij, senior product marketing manager – IT solutions and hosting, Verizon Business, is joined by Stuart Fitzgerald, head of e-communications for the Welsh Assembly Government, to discuss how the Welsh Assembly Government will leverage Verizon Business’ Application Management Service to help inform and impact the lives of approximately 3 million Welsh citizens.

Tags: Application Management Service, Arjan Van Proosdij, Stuart Fitzgerald, Verizon Business, Wales, Welsh Assembly Government

Exploring Global Collaboration with Verizon Business

Michael Johnson — Mon, 10 Nov 2008 11:00:13 +0000

Collaborative technologies ranging from conferencing, voice-over-Internet protocol and mobility offer large-business and government customers around the globe the opportunity to reduce costs, enhance employee productivity, streamline business processes and decision making and strengthen eco-friendly initiatives. Featuring comments from Verizon’s Denny Strigl, president and COO, and Nancy Gofus, senior vice president – global business products, as well as industry analysts, IT man-on-the-street interviews and others, this podcast explores the opportunities of global collaboration and examines the benefits that are driving organizations to adopt unified communications and collaboration to propel business growth and efficiency.

Tags: Collaboration, Denny Strigl, Global, Nancy Gofus, Unified Communications, Verizon Business

University of Pittsburgh Helps Keep Campus Safe with Verizon Notification Services

Michael Johnson — Mon, 27 Oct 2008 23:56:06 +0000

Facing the daunting challenge of keeping 31,000 students and 12,000 faculty and staff informed during events that potentially threaten campus safety, the University of Pittsburgh turned to Verizon Business to deploy an automated notification service. Jinx Walton, director of computing services and systems development for the University of Pittsburgh, discusses her organization’s evaluation of several notification platforms and highlights the strengths of Verizon Notification Services, a fully automated and centralized alert notification service that delivers customized, time-sensitive communications through a variety of means, including wireline and wireless phones, faxes, text messaging and email.

Tags: Jinx Walton, Managed Services, Verizon Business, Verizon Notification Services

Verizon Business Helps Companies Speed Applications to Users Around the Globe

Michael Johnson — Mon, 13 Oct 2008 21:53:40 +0000

Verizon Business is expanding its Managed WAN Optimization Services portfolio to help improve the performance of widely used business applications such as enterprise resource planning, customer relationship management and collaboration tools to users around the globe. Verizon Managed WAN Optimization Services, now available on Cisco and Juniper Networks platforms, provide relief to organizations who require headquarter-like performance at outlying offices, whether they are in Boston or Beijing. Michelle Roos, managed services product marketing manager for Verizon Business, discusses common application performance challenges among large organizations and explains how Verizon Business can help enterprises fine-tune their IP networks to improve application performance and enhance bandwidth usage.

Tags: Cisco, Juniper Networks, Managed Services, Michelle Roos, Verizon Business, WAN Optimization

Verizon Business Helps Enterprises Work Smarter Via Unified Communications and Collaboration

Michael Johnson — Tue, 07 Oct 2008 19:00:31 +0000

Unified communications and collaboration (UC&C) – the integration of business telephony and information technology (IT) applications – enables corporate users to communicate more effectively and collaborate more easily. Yet, many global enterprises are challenged by the complexities of moving to UC&C. Mike Marcellin, vice president of global product marketing for Verizon Business, explains the growing interest in UC&C and details how it can help enterprises enhance employee productivity, do more with less and be eco-responsible.

Tags: Collaboration, IT, Mike Marcellin, Unified Communications, Verizon Business, UC&C

Verizon Business Empowers Network Convergence for K-12

Michael Johnson — Mon, 29 Sep 2008 16:00:23 +0000

School districts across the nation are upgrading legacy networks to converged Internet protocol (IP) networks, paving the way for the introduction of new advanced capabilities, such as voice-over-IP and distance learning. Designed to enhance the learning experience and access to information for students, IP networks deliver the crucial speed and reliability that enable truly collaborative classrooms. Alex Coleman, group president for government and education markets with Verizon Business, discusses K-12 communications and information technology trends.

Tags: Verizon Business, IP networks, Alex Coleman, K-12, information technology trends, education markets

Verizon Business Transforms State Government Networks

Michael Johnson — Mon, 29 Sep 2008 16:00:18 +0000

The 2008 Digital States Survey, conducted by the Center for Digital Government and sponsored by Verizon Business, highlights how state governments across the United States use technology to serve constituents and streamline operations. Based on responses from state officials, the comprehensive study examines best practices used by state governments to leverage investments in technology to power the transformation to digital government. As more and more states move to IP, Alex Coleman, group president for government and education markets with Verizon Business, discusses factors driving the evolution of state information technology.

Tags: Verizon Business, Digital States Survey, Center for Digital Government, Alex Coleman, state information technology

Thing5 Leverages Verizon Business IP Networking to Power SaaS

Michael Johnson — Tue, 23 Sep 2008 16:00:32 +0000

Thing5, a leading provider of software-based messaging services to the hospitality industry, is leveraging Verizon Business’ IP networking to offer cost-effective and reliable services via software-as-a-service (SaaS) to hospitality chains such as Extended Stay Hotels, La Quinta and LXR Luxury Resorts & Hotels. David Thor, managing director of Thing5, discusses his firm’s deployment of Verizon Business IP Trunking with Burstable Enterprise Shared Trunks (B.E.S.T.). B.E.S.T. is a newly available IP trunking feature that enables on-demand sharing of under-utilized trunk capacity. Verizon Business is the only major North American service provider to offer this capability that quickly shifts bandwidth from one location to another.

Tags: Thing5, Verizon Business, B.E.S.T, Burstable Enterprise Shared Trunks, SaaS, David Thor

Verizon Business Introduces Online Self-Service Global Billing Report

Rio Pesino — Thu, 18 Sep 2008 16:00:21 +0000

Verizon Business recently launched its global billing report, the newest addition to the company’s suite of online self-service billing applications. Delivering a practical and environmentally friendly alternative to paper-based billing and reporting, the global billing report provides Verizon Business’ multinational customers with a convenient way to view, monitor and analyze worldwide communications expenses. This podcast features comments from Verizon Business’ Mark Chodoronek, executive director - customer enablement and billing assurance and Dave Landry, executive director - sales support and billing systems.

Tags: Dave Landry, Global Billing Report, Mark Chodoronek, Verizon Business

TANDBERG Deploys Verizon Private IP to Power Global Collaboration

Michael Johnson — Tue, 16 Sep 2008 16:00:26 +0000

Few enterprises understand the benefits and challenges of global collaboration better than TANDBERG, a leading provider of telepresence, high-definition video conferencing and mobile video products. In this podcast, Rick Snyder, president of TANDBERG Americas, discusses his firm’s decision to deploy Verizon Private IP to connect 85 locations in 42 countries around the globe. The new network, the largest video-enabled Verizon Private IP implementation to date, serves as the foundation of TANDBERG’s corporate communications by providing the reach, reliability and quality required to support global collaboration for 1,300 employees, as well communications with customers, suppliers and partners.

Tags: TANDBERG, telepresence, mobile video, Rick Snyder, Verizon, Private IP, corporate communications, global collaboration

What’s Your Biggest IT Challenge?

Michael Johnson — Fri, 12 Sep 2008 20:19:45 +0000

CIOs are faced with a wide range of opportunities and challenges. Verizon Business recently interviewed several information technology (IT) professionals about the most-pressing IT challenges facing their organizations and this podcast features highlights of their responses. Representing a broad mix of vertical markets – education, government, manufacturing and services – these comments offer valuable insights into critical IT issues, including security, consolidation and rationalization, green initiatives, mobility, business continuity and business process improvement.

Tags: CIO, IT, Verizon Business

Study Links Carbon Management with Shareholder Value

Michael Johnson — Tue, 09 Sep 2008 17:40:51 +0000

A recent Verizon Business and IR Magazine study shows that 87 percent of investor relations professionals believe that companies can improve long-term shareholder value through better carbon management, and that communications technologies can help achieve overall corporate social responsibility goals. The study looked at the drivers - governmental, regulatory, stakeholder and financial - that are pushing environmental concerns to the top of the investor relations agenda. Jill Taylor, manager of conferencing and collaboration services for Verizon Business, discusses key findings of the survey, and how communications technology solutions can positively impact carbon reduction initiatives.

A Verizon Business Webinar discussing corporate social responsibility, carbon reduction initiatives and collaborative technologies is available here.

Tags: Verizon Business, IR Magazine, investor relations, carbon management, social responsibility, environmental concerns, Jill Taylor

Global Managed Wireless LAN Service Available Around the World

Michael Johnson — Mon, 08 Sep 2008 22:45:49 +0000

Effective collaboration is critical to the success of large businesses and a key challenge for information technology executives. A new managed service now available from Verizon Business – Verizon Managed Wireless LAN Service – enables business and government entities to take full advantage of wireless technology by extending mobility into the workplace to enhance employee productivity and information sharing. In the podcast, Chip Freund, director of managed services product marketing, Verizon Business, describes key product features and benefits and discusses how this globally available service can help customers develop an enterprise mobility strategy for both office-based staff and global mobile workers.

Tags: Verizon Business, Chip Freund, Verizon, Wireless, LAN

Verizon Business Packages Internet Access And Vulnerability Management

Michael Johnson — Thu, 07 Aug 2008 11:08:43 +0000

With sophisticated hackers at large worldwide, and volumes of mission-critical data riding on corporate networks, Internet security threats pose more of a risk than ever before for large business and government customers. This podcast discusses how enterprises can protect networks and sensitive data with Verizon Business’ Internet Dedicated Access with Vulnerability Management bundle. Paula Rhea, senior consultant in product marketing for Internet services, and Cindy Bellefeuille, director of security product management, explain the solution features, key customer benefits types and the business issues it addresses and how vulnerability management fits into a comprehensive security program.

Tags: hackers, Internet security threats, Verizon Business, Internet Dedicated Access, Vulnerability Management, Paula Rhea, Cindy Bellefeuille

Verizon Business Leverages IP to Link First Responders During Times of Crisis

Michael Johnson — Mon, 04 Aug 2008 15:16:45 +0000

Emergency management personnel require seamless communications during times of crisis to rapidly coordinate assessment of and response to natural disasters and man-made events. Up until now, direct communications between federal, state and local first responders has been challenging due to disparate, and often, incompatible systems. Chuck Vick, manager of emergency communications product marketing for Verizon Business, discuses a new service, Verizon Communications Interoperability Solution, which integrates legacy radio, voice, data and wireless networks via Internet protocol (IP) to enable instant communications among public safety organizations, regardless of legacy infrastructure. Verizon Business is the first North American service provider to offer this service, which is based on the Cisco IP Interoperability and Communications System (IPICS).

Tags: Verizon Business, Verizon Communications Interoperability Solution, first responders, Chuck Vick, Emergency management personnel, natural disasters, Cisco IP Interoperability and Communications System, IPICS

Verizon Business Adds Open Hosted Speech Services to Contact Center Portfolio

Michael Johnson — Wed, 09 Jul 2008 20:00:02 +0000

Through the addition of Open Hosted Speech Services (OHSS) to its portfolio of contact center solutions, Verizon Business is offering enterprise and government customers a new level of control and flexibility over speech applications, while still enjoying the reliability and scalability associated with a hosted solution. In this podcast, Tom Smith, senior product manager of IVR and speech services for Verizon Business, discusses how customers can now manage their own contact center applications and take advantage of Verizon Business’ award-winning hosted speech platform. Smith also discusses how OHSS can be an integral part of a comprehensive contact center strategy.

Tags: Open Hosted Speech Services, OHSS, Verizon Business, Tom Smith

Verizon Business Keeps Corporate End-Users Connected Globally with Enterprise Mobility Solutions

Paul Lancour — Wed, 09 Jul 2008 16:00:42 +0000

Global enterprises require a flexible enterprise mobility strategy that enables on-the-go employees to easily, rapidly and securely connect to corporate resources in a seamless manner. As a leader in delivering global enterprise mobility solutions, Verizon Business offers a comprehensive array of enterprise mobility services that can deliver big benefits to business in terms of enhancing global collaboration, reducing travel expenses and achieving “green” objectives. In this podcast, Craig Cerasi, Verizon Business global product marketing manager for enterprise mobility, discusses the market trends driving adoption of enterprise mobility and how Verizon Business can help customers deploy mobility solutions to meet a wide range of business needs.

Tags: enterprise mobility, Verizon Business, Craig Cerasi

Outsourcing IT Solutions to Meet Business Objectives

Michael Johnson — Mon, 30 Jun 2008 12:00:07 +0000

Learn how three diverse organizations - Plateau Systems, EquiLend, COOP Systems - outsource their IT needs to meet critical business objectives, including driving revenue, expanding globally, and better serving their customers. This video podcast features Shelly Heiden, executive vice president of global operations of Plateau Systems; Benjamin Glicher, chief technology officer of EquiLend; and Christopher Alvord, founder and CEO of COOP Systems.

Tags: Plateau Systems, EquiLend, COOP Systems, Shelly Heiden, Benjamin Glicher, Christopher Alvord, Verizon Business