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Business Disruptions: Part 3

Paul Lancour — Mon, 22 Oct 2007 19:22:56 +0000

This podcast is the final part of a discussion with Jan Sysmans, Director of Marketing for WebEx, on the topic of business disruptions. Jan says that traditionally, many obstacles to productivity have been written off as a cost of doing business. However, tools exist that not only make employees more productive on a day-to-day basis, but also can make business disruptions less, well, disruptive. In this part of the conversation Jan talks about the implementation of a telecommuting policy, the most difficult barrier to overcome in order to effectively implement that policy, and how WebEx tools can play an important part in helping to reduce business disruptions.

Tags: Jan Sysmans, WebEx

Business Disruptions: Part 2

Paul Lancour — Tue, 16 Oct 2007 15:00:41 +0000

This podcast is the second part of a discussion with Jan Sysmans, director of marketing for WebEx. Jan says that traditionally, many obstacles to productivity have been written off as a cost of doing business. However, tools exist that not only make employees more productive on a day-to-day basis, but also can make business disruptions less, well, disruptive. In this second part, Jan explains how even a small disruption can have disasterous results, how telecommuting has a variety of other benefits, and how WebEx tools can significantly enhance employees’ quality of life in general.

Tags: Jan Sysmans, WebEx

Business Disruptions: Part 1

Paul Lancour — Thu, 11 Oct 2007 19:42:28 +0000

This podcast is the first of three parts of a conversation on business continuity with Jan Sysmans, director of marketing for WebEx. Jan says that traditionally, when employees can’t get to the office due to traffic, weather, or health, companies write these productivity impacts off as a cost of doing business.

However, tools exist that not only make employees more productive on a day-to-day basis, but also can make unplanned business disruptions less, well, disruptive. In this first part Jan explains the scope of what kinds of things can happen, and how using WebEx to telework can significantly reduce the pain of these unforseen occurances.

Tags: business continuity, Jan Sysmans, WebEx

Becoming a Sales 2.0 Business: Measurement and Predictability

Michael Johnson — Thu, 27 Sep 2007 22:26:26 +0000

This is the third of three podcasts focusing on the practical side of Sales 2.0. In this interview, Jeff Weinberger, who leads marketing for sales solutions at WebEx, talks with Stu Schmidt, vice president of Solutions at WebEx, about measuring the Sales 2.0 business. Stu has 25 years of experience in the tech industry, including 10 years developing sales methodologies for companies of all sizes, and he developed the innovative sales process at WebEx.

With so much talk about Sales 2.0, it’s easy to think about it in terms of technology. This series of podcasts discusses why Sales 2.0 is not about the technology, but rather how the technology empowers your sales force to achieve unprecedented results.

The focus of this third podcast is measurement. In a Sales 2.0 business, measurement is as important - maybe more important - than ever. In this installment, you’ll learn why measuring results can lead you astray, how to measure what really counts, and why focusing on change rather than static numbers makes your whole sales process and outcome more predictable.

Tags: Sales 2.0, Jeff Weinberger, Stu Schmidt

From Widgets to Enterprise 2.0 - The WebEx Connect Marketplace

editor — Tue, 11 Sep 2007 19:56:11 +0000

Vision and viewpoints from Donna Raines, Product Marketing Manager, WebEx Connect Marketplace. An architecture, functionality and feature discussion with Steve Levine of WebEx.

Tags: Donna Raines, WebEx, Connect Marketplace, Steve Levine

Becoming a Sales 2.0 Business: Buy-Sell Alignment

editor — Wed, 05 Sep 2007 19:30:45 +0000

This is the second of three podcasts focusing on the practical side of Sales 2.0. In this interview, Jeff Weinberger, in charge of marketing for sales solutions at WebEx, talks with Stu Schmidt, VP of Solutions at WebEx. Stu has 25 years of experience in the tech industry, including 10 years developing sales methodologies for companies of all sizes, and he developed the innovative sales process at WebEx.

The focus of this second podcast is buy-sell alignment. The way customers buy has changed. They come to your selling process better educated than ever before, and are no longer looking for you to sell them your solutions. In this Podcast you’ll learn what customers are looking for now and how to match the way you sell to the way your customers buy.

Tags: Sales 2.0, Jeff Weinberger, WebEx, Stu Schmidt

Becoming a Sales 2.0 Business: Rethinking the Funnel

editor — Fri, 10 Aug 2007 00:01:09 +0000

This is the first of three podcasts focusing on the practical side of Sales 2.0. In this interview, Jeff Weinberger, in charge of marketing for sales solutions at WebEx, talks with Stu Schmidt, VP of Solutions at WebEx. Stu has 25 years of experience in the tech industry, including 10 years developing sales methodologies for companies of all sizes, and he developed the innovative sales process at WebEx.

The focus of this first podcast is the sales funnel - what challenges sales organizations face managing the funnel, how to handle those challenges, and what a Sales 2.0 funnel looks like.

Tags: Sales 2.0, Jeff Weinberger, WebEx, Stu Schmidt

Widgets to Enterprise 2.0: The WebEx Connect Architecture Story Part 2

Rio Pesino — Fri, 20 Jul 2007 21:57:56 +0000

In this podcast, Steve Levine, manager of the WebEx Connect Developer Community, speaks with Chuck Fuller, senior architect at WebEx. The two discuss widgets, enterprise 2.0 and how WebEx Connect helps business grade mashups based on the company’s SOA and SAS platforms.

Tags: Steve Levine, WebEx, Chuck Fuller, widgets, enterprise 2.0

Widgets to Enterprise 2.0: The WebEx Connect Architecture Story

Paul Lancour — Tue, 10 Jul 2007 22:43:48 +0000

In this podcast, Steve Levine, manager of the WebEx Connect Developer Community, is in conversation with Rohit Deep, senior architect at WebEx. They talk about the origins of WebEx Connect, the design goals, and the features that make WebEx Connect unique.

Tags: Steve Levine, WebEx, Connect Developer Community, Rohit Deep

Work Together with WebOffice

Paul Lancour — Wed, 27 Jun 2007 14:00:53 +0000

WebOffice is a suite of products from WebEx designed to deliver cost-effective collaboration solutions that make it easy for everyone to work together from anywhere in the world. In this podcast, Derek Peplau, senior product manager for WebOffice at WebEx, presents the WebOffice story, and tells us how businesses from banks to NASA are already benefiting from this product.

Tags: WebOffice, WebEx, Derek Peplau

How to Engage Your Prospects

Paul Lancour — Mon, 11 Jun 2007 15:00:42 +0000

This podcast features a wide-ranging discussion on the topic of engagement as it applies to the sales process. Our guests are Jeff Weinberger, Senior Product Marketing Manager for WebEx, and Gerhard Gschwandtner, founder and publisher of Selling Power Magazine.

Tags: Jeff Weinberger, WebEx, Gerhard Gschwandtner, Selling Power Magazine

Small Business Thinks Big

Paul Lancour — Tue, 15 May 2007 23:09:19 +0000

In this podcast, Eric Vidal of WebEx talks to Marcia Turner, author of The Unofficial Guide to Marketing Your Small Business. Marcia talks about innovative ways to get the message out, the potential pitfalls in a connected world, and how to best utilize the tools available on-line to make your small business seem a whole lot bigger.

Tags: Eric Vidal, WebEx, Marcia Turner

EquaTerra’s Chris Holder Uses WebEx System Management

editor — Thu, 26 Apr 2007 17:45:27 +0000

EquaTerra needed a better way to manage its geographically-dispersed IT assets. With WebEx System Management, EquaTerra’s one-person IT department gained full control over global asset management without hiring additional employees or relying on user intervention. WebEx System Management enabled the company to achieve dramatic cost-savings and business efficiencies, resulting in preferred vendor agreements that cut failure recovery time by 80 percent.

Tags: EquaTerra, WebEx, asset management

Subaru Turbocharged Its Dealer Training

editor — Fri, 13 Apr 2007 21:30:29 +0000

Subaru’s launch of its Owner Loyalty Program required efficiently delivering training to 600 dealerships across the U.S. Implementing WebEx Training Center enabled the program’s sole trainer to reach 2,400 dealers within six months at a cost of $0.75 per person. As a result, Subaru was able to roll out the industry’s first customer service recovery program, while offering quality training that its dealers love. Subaru of America is in the process of implementing WebEx throughout its enterprise.

Tags: Subaru, WebEx

Medical Training and Connectivity

Paul Lancour — Tue, 10 Apr 2007 16:00:18 +0000

Certain enterprises are ideally suited for Web conferencing and for delivering training materials via the Internet, and Darco International is one of them. As a designer of medical products, demonstration and training is an integral part of the company’s success. The advent of increased connectivity world-wide has been an important part of Darco’s growth. In this podcast George Borak, vice president of sales and marketing for Darco, discusses the company’s history and the importance of Internet connectivity to Darco’s success.

Tags: Darco International, medical, George Borak

David Knight 2.0 - Partnering With WebEx Connect

Paul Lancour — Fri, 06 Apr 2007 14:00:58 +0000

For this podcast we return to the office of David Knight, vice president of WebEx Connect. In this conversation we go a little deeper into what makes WebEx Connect a powerful tool for organizations to partner with when looking into Composite Collaborative Applications and expanding software-as-a-service opportunities. You can listen to our initial conversation with David first, or just dive in here.

Tags: David Knight, WebEx Connect, Composite Collaborative Applications

On Demand 2.0 - Collaboration at the Tipping Point

Paul Lancour — Mon, 04 Dec 2006 16:00:20 +0000

Mash-ups, micro-apps, real time collaboration - there’s a revolution going on in how knowledge workers maximize flexibility and productivity. This series of podcasts turns to IT and business leaders to discuss the latest trends in on-demand business. In this first program the focus is on David Knight, vice president, WebEx Connect. He shares his perspective on the marketplace, and tells how WebEx Connect joins people, processes and applications.

Click here for transcript.

Tags: Mash-ups, micro-apps, collaboration, knowledge workers, on-demand, David Knight, WebEx Connect