• Measuring Service Experiences with Richard Hanks at Mindshare
    Measuring Service Experiences with Richard Hanks at Mindshare
    17:14 | Brad Baldwin | Mar 28th, 2007 |

    As a former EVP and Corporate Officer at Marriott, where he led the marketing strategy, sales, distribution, and revenue management efforts for Marriott’s 13 lodging brands and $18 billion in sales, Richard Hanks knows a thing or two about service. Today Hanks is the Chairman and President of ...

  • Johnny O and the Jerks
    Johnny O and the Jerks
    04:39 | editor | Mar 21st, 2007 |

    Johnny O and the Jerks brewed us up a delicious cocktail of drunkin’ blues, tipsy rock-a-billy and stagering punk two weeks ago at Off Broadway, in St. Louis. Check them out on MySpace or at Big Muddy Records.

  • Home Automation Must Support Media PCs and Future Tech
    Home Automation Must Support Media PCs and Future Tech
    16:25 | editor | Mar 16th, 2007 |

    It’s more common than ever to use purpose-built hardware and software solutions, ( Xbox, firewalls and VPN appliances, Google Search appliance, etc.). John Yoon, VP of marketing, and Bill Harper, director of development at Control4, discuss the advantages to a home automation controller and

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