Through the addition of Open Hosted Speech Services (OHSS) to its portfolio of contact center solutions, Verizon Business is offering enterprise and government customers a new level of control and flexibility over speech applications, while still enjoying the reliability and scalability associated with a hosted solution. In this podcast, Tom Smith, senior product manager of IVR and speech services for Verizon Business, discusses how customers can now manage their own contact center applications and take advantage of Verizon Business’ award-winning hosted speech platform. Smith also discusses how OHSS can be an integral part of a comprehensive contact center strategy.
Microsoft Dynamics CRM 4.0 is a three-tier application that can help organizations manage front office processes, such as sales, marketing, and customer service, and serve as a development platform for business applications in different industry verticals. The platform aspects let you focus on your core needs by ...
Microsoft Dynamics CRM 4.0 is a three-tier application that can help organizations manage front office processes, such as sales, marketing, and customer service, and serve as a development platform for business applications in different industry verticals. The platform aspects let you focus on your core needs by providing ...
The current uptake in high performance computing means mostly good things, but it also comes with a few built-in challenges. The paradox of this particular progress is this: when you scale hardware, you oftentimes scale power consumption, right along with it. That’s where Intel’s Shesha Krishnapura has some good news ...
Microsoft Dynamics CRM 4.0, released to manufacturing recently, is designed with a single unified-code base for both on-premise and on-demand deployments. It enables customers to choose the right deployment model for their specific business and IT needs with flexibility to change deployment models over time. Sanjay Jain speaks with ...
Microsoft Dynamics CRM 4.0, released to manufacturing recently, is designed with a single unified-code base for both on-premise and on-demand deployments. It enables customers to choose the right deployment model for their specific business and IT needs with flexibility to change deployment models over time. Sanjay Jain speaks with ...
Jared Youtsey a senior developer from Configuresoft and Warren Wilbee, a Microsoft Architect Evangelist sit down and discuss how to utilize Microsoft’s WorkFlow Foundation and Windows Communication Foundation for building workflow enabled service oriented solutions. Windows Workflow Foundation (WF) is the programming model, engine and tools for quickly building ...
Microsoft Dynamics CRM 4.0, released to manufacturing recently is designed with a single unified-code base for both on-premise and on-demand deployments. It enables customers to choose the right deployment model for their specific business and IT needs with flexibility to change deployment models over time. Sanjay Jain sits down with ...
This video podcast, featuring comments from Ivan Seidenberg Verizon chairman and CEO, and Nancy Gofus, chief marketing officer for Verizon Business, discusses how Verizon’s network investments are driving innovations in fixed-mobile convergence. Hear how our powerful global IP and wireless networks are being used as the platform to ...
Hosted messaging, instant messaging, collaboration and archiving services are all business critical applications. Hear how Verizon Business can deliver ongoing management and security, and help ensure these services are combined to enhance operational performance and employee productivity. In this podcast, we hear from Beth Joseph, Practice Principal – ...
Is blogger etiquette a viral issue and will users engage in such considerate formalities? Spam has found its way into many daily applications before Facebook, will Facebook’s platform become as congested with unwarranted solicitation as many platforms before it?
Tom Foremski and Lee Cummings captured the business and ...
Energy management and energy efficiency in data centers: Intel and HP are working together to save energy and money while boosting computing performance. The Climate Savers Computing Initiative is one way that Intel and HP are working to create sustainable high-performance technology for the enterprise. How do the energy ...
Application security as a concept has many different connotations, ranging from dealing with application security only in code, implementing solutions in existing technologies such as firewalls, and “porting” application business logic to a traditional on-the-wire Application Firewall solution. The primary barriers to entry for true application security on the ...
CRM is migrating from desktop applications to Software as a Service (Saas). COMPLETExRM is a new company based in Salt Lake City that offers a highly customizable CxRM foundation based on a SaaS platform. This allowed COMPLETExRM to create PlanPlus Online, a custom planning and enterprise-grade ...
Broadband Service Providers (including WiMax Providers, Cable Operators, ISP’s, Telco’s, Managed Service Providers, Satellite Broadband Operators, etc.) are feeling pressure from customer churn because competitors offer bundled packages that include voice (VoIP) services. Alianza enables these same service providers to deliver commercial, private label VoIP products to business and ...
Nick Carr is an acclaimed business writer and speaker whose work centers on strategy, innovation, and technology. His 2004 book “Does IT Matter? Information Technology and the Corrosion of Competitive Advantage,” published by Harvard Business School Press, set off a worldwide debate about the role of computers in business. Nick ...
Stowe Boyd moderated the API’s and Feeds discussion during the 2007 Office 2.0 Conference in San Francisco. Stowe continues his discussion of APIs and Feeds in this video by addressing questions from the audience. His panel of Dave McClure, Ben Metcalfe, Oren Michels, Greg ...
Business Technology is HP’s strategy for the enterprise. Olivier Helleboid, VP Adaptive Infrastructure at HP, talks about how customers have benefited from HP’s Adaptive Infrastructure approach. Learn how a company can use its information technology infrastructure as a strategic asset.
Ajay Adiseshann is the founder and managing director of PayMate. He helped set up the company in May 2006. As managing director of PayMate, he is responsible for day-to-day operations, marketing, business development and overall strategy.
PayMate is the first-of-its-kind mobile payment service in India, which helps customers buy things ...
Online collaboration is expected to become an integral feature of future business software. While Microsoft can integrate its applications with Windows, third party software vendors will need another platform. Inside Digital Media’s Phil Leigh speaks with Shankar Iyer, vice president for strategic initiatives at WebEx.
Online collaboration is expected to become an integral feature of future business software. While Microsoft can integrate its applications with Windows, 3rd party software vendors will need another platform. Cisco and WebEx may have the answer. Shankar Iyer, vice president for strategic initiatives at WebEx, explains how.
In this podcast, hear industry analyst Geoffrey Bock, principal of Bock and Company, discuss the business case behind developing content-rich applications. The challenge of rapid application development is finding the right starting point — delivering the innovative, comprehensive, (and elegantly designed) enterprise-scale application that solves the business problem, on time ...
In this Thought Leaders podcast brought to you by SAVVIS, James Richardson, senior vice president at Cisco discusses how Cisco is helping enterprise CIOs prepare for the Web 2.0 world. He also sheds some light on Services Oriented Network Architecture (SONA) and its value for the Enterprise and the role virtualization plays in the Web 2.0 world.
Understand why enterprise content management is gaining visibility in today’s market and how companies are developing their ECM strategies. Learn more about how content management is utilized across multiple industries and customer examples for critical content-centric businesses processes. Additionally, we discuss next steps for initiating a successful content management strategy - starting with an enterprise-class ECM platform.
This is an EMC podcast.
Hear from Claire Hogikyan, senior director - Intellectual Property at Pfizer, about how Pfizer has achieved a 113-percent ROI with a break even point or payback period of just 18 months after the EMC Documentum deployment, based on a study from Forrester on the total economic impact of EMC Documentum. Learn what factors Pfizer considered when developing their content management strategy and why they chose the EMC Documentum platform.
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Copyright ©2008 PodTech.net. All rights reserved. Modified: Sat, 30 Aug 2008 06:33:41 -0700