Marching Order: Johnson & Johnson’s new CIO, LaVerne Council - Part 2

13:16 | editor | Apr 4th, 2007 2:26pm |

Less than one year ago, LaVerne Council joined Johnson & Johnson, charged with crafting a new IT strategy to drive the global enterprise. In part two of this two-part podcast, join host John Gallant and Council, who takes audience questions and shares:

Transcript:

John Gallant: Hi, and welcome to Stories from the Trenches: The Change Artists Spotlight. I’m your host, John Gallant, and today we’re continuing our discussion with LaVerne Council, the CIO of Johnson & Johnson.

You know one of the most important opportunities for a company as large and as distributed as J&J is around knowledge sharing, and during our discussion you mentioned a pretty innovative knowledge sharing system that’s in place. And I was hoping that you could expand on that a little, tell us a little bit more about that.

LC: We actually implemented a product that will allow anyone to ask a question, and then based on folks that have given us access to their email or access to them, we will then begin the process of really data mining ...