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Thing5 Leverages Verizon Business IP Networking to Power SaaS

Michael Johnson — Tue, 23 Sep 2008 16:00:32 +0000

Thing5, a leading provider of software-based messaging services to the hospitality industry, is leveraging Verizon Business’ IP networking to offer cost-effective and reliable services via software-as-a-service (SaaS) to hospitality chains such as Extended Stay Hotels, La Quinta and LXR Luxury Resorts & Hotels. David Thor, managing director of Thing5, discusses his firm’s deployment of Verizon Business IP Trunking with Burstable Enterprise Shared Trunks (B.E.S.T.). B.E.S.T. is a newly available IP trunking feature that enables on-demand sharing of under-utilized trunk capacity. Verizon Business is the only major North American service provider to offer this capability that quickly shifts bandwidth from one location to another.

Tags: Thing5, Verizon Business, B.E.S.T, Burstable Enterprise Shared Trunks, SaaS, David Thor

What’s New: Empowering your sales force, SAVO Group

Cydni Tetro — Fri, 27 Jun 2008 20:00:38 +0000

John O’Donnell, a Microsoft Dynamics ISV Architect Evangelist with Microsoft, met with Drew at Convergence 2008 to talk about the challenge of making a Dynamics CRM solution compelling for sales people and how his company’s product (SAVO) can help drive Dynamics CRM usage by making important sales information easy to find, manipulate and rate and therefore encourage sales professionals to access and update Dynamics CRM each day.

Tags: CRM, John O’Donnell, Microsoft Dynamics, Microsoft Dynamics CRM, S + S, SAAS, SAVO Group, USISV

Infopia’s SaaS eCommerce Platform for Growing eTailers

Brad Baldwin — Fri, 16 May 2008 23:00:03 +0000

Applying the right technology solutions to enhance business growth is something Bjorn Espenes, CEO at Infopia, is passionate about. As a growth company itself, Infopia delivers a SaaS (software as a service) eCommerce platform for businesses that need to manage the common operational challenges that growth creates. Things like inventory management and merchandising, order management, and shipping and fulfillment all work together in a seamless online system.

Infopia is the “next step” for many of the savviest online sellers looking to grow their business. Titanium and Platinum PowerSellers on eBay, not to mention multi-million dollar merchants who primarily sell on their Web sites, have dramatically improved revenues with Infopia.

Espenes sits down with Brad Baldwin from Rocky Mountain Voices to share the Infopia story and highlight the business problems Infopia solves. Espense shows why he was recognized as one of the Top 40 Executives Under 40 and a member of vSpring Capital’s v100 Entrepreneurs.

Tags: Bjorn Espenes, SaaS, Ebay, ecommerce, infopia, inventory, online sellers, powerseller

Intel’s Emerging Compute Model Forum

Catherine Girardeau — Thu, 03 Apr 2008 07:01:10 +0000

There are now possibilities in enterprise computing that have the potential to solve mainstream problems and become widely adopted. These “Emerging Compute Models” are creating a lot of buzz, but also a lot of confusion in the IT community. That’s why this video podcast focuses on Intel’s Emerging Compute Model Forum. Jason Davidson, technical evangelist for the forum, says IT shops are experimenting with new ways to deliver applications and operating systems, but there’s no consensus on the best model, or models, to use.

In this podcast, Davidson and his colleagues Mike Ferron-Jones, marketing manager for Intel’s Emerging Compute Models program, and Chuck Brown, who directs the program, lay out the basic questions IT managers need to ask before choosing new compute models, discuss some of the pros and cons of different models, and preview some Intel and industry developments in the ECM space.

Tags: Intel, Emerging Compute Model, Jason Davidson, Mike Ferron-Jones, Chuck Brown, Thin Client, Rich Client, Terminal Services, Virtual Hosted Desktop, Blade PCs, OS Streaming, Application Streaming, SaaS

Vertafore and SmartClient Deployment

Cydni Tetro — Sat, 26 Jan 2008 01:24:15 +0000

How should SmartClient technology integrate with web solutions? VP Development at Vertafore Chris Kinsman talks with Microsoft Architect Evangelist Bruce Kyle about how and why SmartClient deployment of Windows Forms deliver the most value to its financial services customers in the AMS 360 product. And he describes how the Software + Services (S+S) company uses Internet Information Services (IIS) 7 in Windows Server 2008 to the update the data center.

Tags: Microsoft, smartclient, vertafore

Force.com Chalk Talk: Salesforce.com, Adobe and StakeWare

Aron Pruiett — Fri, 02 Nov 2007 01:56:19 +0000

Adam Gross (Vice President of Developer Marketing, Salesforce.com) presents an interactive technical conversation involving both SaaS and platform application development technologies as well as the partnerships with Adobe and StakeWare.

On-Demand data bases, infrastructure, integration, developer priorities and resource management all get attention in this setting hosted from OutCast Communications.

Web as platform is quickly gaining capability with Apex, will the boundaries of architecture provide a compromise or more stability to multi-tenancy?

…stay tuned for more from James Ward (Technical Evangelist, Adobe) and Natan Zaidenweber (Founder and CEO, StakeWare).

Tags: Adam Gross, SaaS, platform application development, Adobe, StakeWare, OutCast Communications, Apex, James Ward, Technical Evangelist, Natan Zaidenweber, StakeWare

COMPLETExRM: Enterprise 2.0 Foundation for CxRM

Brad Baldwin — Tue, 23 Oct 2007 15:00:30 +0000

CRM is migrating from desktop applications to Software as a Service (Saas). COMPLETExRM is a new company based in Salt Lake City that offers a highly customizable CxRM foundation based on a SaaS platform. This allowed COMPLETExRM to create PlanPlus Online, a custom planning and enterprise-grade CRM solution offered by partner FranklinCovey. In addition to its OEM parnters, COMPLETExRM is offering integrated sales, marketing, and project management solutions to small and medium business.

To support their growth, COMPLETExRM landed funding and a board seat from Donald L. Lucas, a respected VC and board member at Oracle and other tech companies.

Tags: CRM, Saas, COMPLETExRM, Salt Lake City, PlanPlus Online, FranklinCovey, Donald L. Lucas, Oracle

Alianza’s SaaS-Based VoIP Platform is Partner Friendly

Brad Baldwin — Wed, 03 Oct 2007 19:32:13 +0000

Broadband Service Providers (including WiMax Providers, Cable Operators, ISP’s, Telco’s, Managed Service Providers, Satellite Broadband Operators, etc.) are feeling pressure from customer churn because competitors offer bundled packages that include voice (VoIP) services. Alianza enables these same service providers to deliver commercial, private label VoIP products to business and residential customers in less than 30 days, with no capital expenditures.

Alianza offers the first hosted, fully-integrated IP-based platform for delivering Unified Communications Applications via software as a service (SaaS)s. Value-added applications include VoIP, hosted PBX, IVR, integrated messaging, and conferencing. With business-friendly solutions including a rich help-desk and integrated billing systems, partners can lean on Alianza to drive a new revenue stream from existing customers. Services providers can access Alianza’s partner resources to quickly review the business benefits and ROI models of partner vs. build.

Scott Bell, chief technical office at Alianza, introduces Brad Baldwin to the value proposition and opportunity offered to service partners.

Tags: Scott Bell

Infrastructure: Office 2.0; Questions and Answers

Aron Pruiett — Tue, 02 Oct 2007 23:40:45 +0000

More questions are asked of the Office 2.0 vendor panel of Vishal Saxena (development manager, Oracle), Matt Quinn (vice president, product strategy, TIBCO Software), Bert Armijo (VP product management 3Tera) and Brett Adam (VP engineering, rPath). Steve Guengerich (chief learning officer, BSG Alliance Corporation) continues his moderation and includes audience participation.

Does SaaS require hosted modalities? How will open source demands affect traditional stability and maintenance within infrastructure? Appliance modeling vs. SaaS is also raised an audience concern.

Tags: Vishal Saxena, Matt Quinn, Bert Armijo, Brett Adam, Steve Guengerich

Infrastructure: Office 2.0; Questions and Answers part 2

Aron Pruiett — Tue, 02 Oct 2007 23:39:02 +0000

More questions are asked of the Office 2.0 vendor panel of Vishal Saxena (development manager, Oracle), Matt Quinn (vice president, product strategy, TIBCO Software), Bert Armijo (VP product management 3Tera) and Brett Adam (VP Engineering, rPath). Steve Guengerich (chief learning officer, BSG Alliance Corporation) continues his moderation and includes audience participation in part two.

What are the economic impacts for small companies interacting with SaaS? Are the economic models separate from deployment and can alternatives be easily introduced once a vendor selection is made?

Tags: Vishal Saxena, Matt Quinn, Bert Armijo, Brett Adam, Steve Guengerich

Infrastructure: Office 2.0 “What is Infrastructure?”

Aron Pruiett — Mon, 01 Oct 2007 23:15:13 +0000

An Office 2.0 vendor panel of Vishal Saxena (development manager, Oracle), Matt Quinn (vice president, product strategy, TIBCO Software ), Bert Armijo (VP product management 3Tera) and Brett Adam (VP Engineering, rPath) are all asked what they think of infrastructure by moderator Steve Guengerich (chief learning officer, BSG Alliance Corporation).

As an enterprise IT professional or a SaaS vendor, there are several considerations that go into creating the cornerstones of an organization. What challenges must be overcome before advances in infrastructure become as much a recognizable priority as application development?

Tags: Vishal Saxena, Matt Quinn, Bert Armijo, Brett Adam, Steve Guengerich

Virtualization and IT Management

Michael Cote — Wed, 12 Sep 2007 03:00:45 +0000

In the second part of my conversation with BMC Software’s Israel Gat, we talk about virtualization and IT Management for SaaS. Israel points to the energy savings benefits of virtualization and also the deployment benefits it brings, using the example of managing many different types encryption software.

We then talk about pulling knowledge from the mainframe world into a more virtualized world: are there lessons to re-learn? When it comes to SaaS, Israel explains how multi-tenant systems can be used to upgrade customers when they’d like to upgrade, and also how a SaaS hosted environment might allow for more targeted features per a customer. Managing those deployment processed, of course, are ripe for IT management software, platforms, and services.

Tags: BMC Software, Israel Gat, virtualization, IT Management, SaaS

SaaS and IT Management, with eVapt’s Divakar Jandhyala

Michael Cote — Thu, 23 Aug 2007 21:36:45 +0000

Coté speaks with Divakar Jandhyala of eVapt about what IT management for Software as a Service (SaaS) looks like and needs. Conversation also turns to the effects of SaaS on the IT department, and what the IT department of the future may look like. Finally, they end up talking about the effect of wider use of SaaS on open source thinking: for example, what open services would look like and the freedoms they would enable.

Tags: Coté, Divakar Jandhyala, eVapt, Software as a Service, SaaS, open source

Kallol Borah, Founder & CEO of Aumega Networks

Kiruba Shankar — Wed, 25 Jul 2007 13:00:29 +0000

Kallol Borah is the founder and CEO of Aumega Networks, a software infrastructure company with a presence in India, UK and Japan. Aumega Networks licenses software development kits for software-as-a-service computing (SaaS) — especially peer-to-peer software services.

The company’s technology enables implementation of application services that are network and device neutral and are more commonly used in the domains of industrial and personal area networking, mobility and supply chain management.

Kallol has 8 years of industry experience and has played roles from selling services to managing products for Aumega Networks and managing its transition from a software services provider to a technology and enterprise product licensing business. Prior to that, he worked at Reliance Industries Limited in business development and project finance functions.

Kallol did his post-graduation in Economics from the London School of Economics.

Tags: Kallol Borah, Aumega Networks, software infrastructure, SaaS, networking, mobility, supply chain management

Identity Transparency Changes the Workplace

Brad Baldwin — Tue, 10 Jul 2007 21:53:44 +0000

David Doane, president and CEO of PresenceID, talks with Brad Baldwin about identity transparency and growing trend towards the virtual workplace. Doane proposes the possibility of ultimately decoupling not only users from the physical network environment, but also allowing all of our files and technology resources to be decoupled from their physical platforms as well. A new level of “identity transparency” would exist that would allow us to set up our entire workplace instantly and completely from wherever we like.

Unified identity and service delivery is a new approach to providing each user with access to everything they’re authorized via a bookmark entry in their Web browser. This virtual desktop gets them productive quickly, greatly increases security, and enhances the massive investments in current infrastructure and procedures. Unifying identity across the enterprise, identity presence, requires a platform that provisions, synchronizes and self-heals identify information across all mainframe, client-server and SaaS solutions by providing identity-as-a-service in a SOA. Unified identity also greatly facilitates effective hardware virtualization of applications and services with VMware, Xen and others.

Tags: David Doane, PresenceID, identity transparency, virtual workplace, Unified identity, SaaS, VMware, Xen

Open Source, SOA, and the Next-generation Data Center (Panel from OSBC ‘07)

Michael Cote — Wed, 20 Jun 2007 23:26:09 +0000

In this collection of highlights from the OSBC 2007 panel with the same name, Coté talks with Akash Garg (CTO, hi5 Networks, Dave Rosenberg (CEO and co-founder, MuleSource, Dr. Sanjiva Weerawarana, founder (Chairman & CEO, about open source and Service Oriented Architectures. They cover the complexity of the “WS-Deathstar” stack, the role of open source in enterprise middle-ware, how virtualization positively effects data centers and development, SaaS’s effect on middleware, and potential uses of Amazon EC2.

Thanks to OSBC for permission to use the video, and be sure to check out next year’s OSBC, March 25-26, 2008 at the Palace Hotel in San Francisco.

Tags: Akash Garg, hi5 Networks, Dave Rosenberg, MuleSource, Dr. Sanjiva Weerawarana, SaaS, middleware, OSBC

SaaS: WebEx Round-Table, Part 2

Paul Lancour — Tue, 29 May 2007 18:53:33 +0000

Part Two: In this second of two podcasts featuring a round-table conversation on software as a service held at WebEx. The panelists are Eric Rubin, president of DreamFactory, David Thompson, president and co-founder of Genius.com, and Phil Wainewright, writer and commentator, engaging in a wide-ranging discussion on SaaS, how it relates to their work, and where it is headed.

Tags: WebEx, Eric Rubin, DreamFactory, David Thompson, Genius.com, Phil Wainewright, SaaS

SaaS: WebEx Round-Table Part 1

Paul Lancour — Wed, 23 May 2007 21:38:28 +0000

This podcast features a round-table conversation on software as a service held at WebEx. In this first of a two-part podcast, Eric Rubin, President of DreamFactory, David Thompson, President and Co-founder of Genius.com, and Phil Wainewright, writer and commentator, got together for this wide ranging discussion on SaaS, how it relates to their work, and where it is headed.

Tags: WebEx, Eric Rubin, DreamFactory, David Thompson, Genius.com, Phil Wainewright, SaaS

Verizon and Akamai Working in Partnership in SAAS

Michael Johnson — Tue, 01 May 2007 05:39:46 +0000

Chris Gesell, director of IT Solutions with Verizon, and Willie Tejada, vice president of Application Performance Solutions for Akamai, talk candidly about what Verizon and Akamai believe regarding the future of SAAS. Since Akamai’s relationship with Verizon is instrumental for success, the two discuss how they work together to make more powerful solutions.

Tags: Chris Gesell, Verizon, Willie Tejada, Akamai, SAAS

Market Guru Believes SAAS is Strategic Weapon for Companies

Jennifer Jones — Tue, 24 Apr 2007 19:19:47 +0000

Mike Mankowski, vice president and senior analyst for Tier 1 Research, believes SAAS is the future for companies who want to implement more efficient, cost effective software solutions. Defining what SAAS is and what the future trends are, Mankowski talks to Jennifer Jones at SAAScon, the California software-as-a-services conference. This is a Verizon Business podcast.

Tags: Mike Mankowski, Tier 1 Research, SAAS, Jennifer Jones, SAAScon, Verizon Business

Going Global with SAAS and Plateau

Jennifer Jones — Mon, 23 Apr 2007 23:24:17 +0000

Shelly Heiden, executive vice president for Plateau Systems, a leading provider of software for developing, managing, rewarding and optimizing organizational skills and talent, chats with PodTech’s Jennifer Jones about the many benefits of software as a service. At a recent Silicon Valley conference called SAASCON, Heiden discussed their partnership with Verizon, a client of PodTech’s, and how this partnership allows Plateau to go global more efficiently and completely than they could have ever dreamed.

Tags: Shelly Heiden, Plateau Systems, Jennifer Jones, SAASCON, Verizon

GeoLearning and SaaS Grow Up Together

Paul Lancour — Mon, 26 Feb 2007 14:00:09 +0000

When Frank Russell founded GeoLearning ten years ago, the landscape for delivering corporate training materials was quite different from what it is today. As the network became more and more vital for business, and as software-as-a-service began to mature, Frank saw GeoLearning’s business grow and change in dramatic ways. In this podcast Frank relates his experience as CEO of GeoLearning, and talks about how SaaS plays a vital role in their success.

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Tags: Frank Russell, GeoLearning, SaaS