IP has enabled the IT, Telephony, Web, and Broadcast domains to battle for the subscriber’s wallet. Successful players in this radical market environment must have a Service Delivery Environment (SDE) built on a vision and framework which will enable them to quickly take advantage of the new trends, new service requirement opportunities and find ways to generate new revenue. Patricia Lopes, Vice President of Services Transformation at Alcatel-Lucent talks about the SDE, what it means to the market and how it accelerates service innovation and end user QoE, with the delivery of profitable, user-centric blended services.
In this podcast, Patricia Lopes addresses the following:
1) What market dynamics are driving Service Providers to transform the way they bring new services to market?
2) IP technology has been a major enabler of the market dynamics and it has allowed non-traditional competitors to capture voice and data revenues. How do Service Providers need to respond to this changing market and competitive landscape?
3) How does a Service Provider provide new value to end-users?
4) What is the difference between service delivery environment, service delivery platforms and service delivery framework?
5) What are the four pillars of the Service Delivery Environment and what makes each unique?
6) How ...
The communications industry is experiencing the explosion of the “Me-We” phenomenon! Customers want “Me” services that are personalized, easy to use and focused on their needs. At the same time they want what we call the “We” experience, access to their friends and their social communities, such as ...
Verizon Business is helping users of global corporate networks make the most of popular business applications such as Microsoft Outlook, SAP and ERP with its new Managed WAN Optimization Service. The new managed service helps companies speed application delivery, reduce bottlenecks and boost productivity. It is ideal for companies with ...
David Doane, president and CEO of PresenceID, talks with Brad Baldwin about identity transparency and growing trend towards the virtual workplace. Doane proposes the possibility of ultimately decoupling not only users from the physical network environment, but also allowing all of our files and technology resources to be ...
Business Technology is HP’s strategy for the enterprise. Olivier Helleboid, VP Adaptive Infrastructure at HP, talks about how customers have benefited from HP’s Adaptive Infrastructure approach. Learn how a company can use its information technology infrastructure as a strategic asset.
Hear how HP Services can help you achieve better business outcomes.
Utility computing is not a new concept, but the technologies that make it viable are finally maturing. Properly deployed, utility computing can increase server utilization rates, reduce the requirement to build overcapacity and lower operating costs. This podcast identifies key success factors for organizations hoping to capture the benefits of ...
When Frank Russell founded GeoLearning ten years ago, the landscape for delivering corporate training materials was quite different from what it is today. As the network became more and more vital for business, and as software-as-a-service began to mature, Frank saw GeoLearning’s business grow and change in dramatic ways. In this podcast Frank relates his experience as CEO of GeoLearning, and talks about how SaaS plays a vital role in their success.
Eighty-eight colleges and universities. Two-and-a-half million downstream users. Paul Schopis is associate director of OARnet, based at The Ohio State University, and as such he oversees an expansive network for users with a wide range of needs. In this podcast Paul discusses the challenges he faces in building and maintaining such a network, shares some knowledge learned in his ten years at OARnet, and explains the fish problem.
This Juniper Networks podcast is part of the Juniper Networks Master of IT program.
In this fifth podcast in the series examining the changing demands on the CIO, Frank Buytendijk, vice president for corporate strategy at Hyperion, discusses the dilemma of bridging IT service delivery and business focus. Frank examines the unique difficulties a CIO faces, straddling the technical world and the ...
Our series of podcasts continues, examining the changing demands on the CIO. In this fourth installment, Frank Buytendijk, vice president for corporate strategy at Hyperion, discusses the dilemma of bridging IT stability and business agility. Frank applies his unique perspective to the vexing problem faced by so many ...
In this first of two podcasts we talk with Susan Andersen, director of product marketing for voice management solutions at CA. As more organizations migrate to IP telephony and Voice Over IP, they need to manage the convergence of voice and data on their network. Susan tells us ...
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