Understanding is Only Human: Discover how the Alcatel-Lucent Bell Labs Human Factors team is helping to deliver a superior user experience

Alcatel-Lucent is committed to helping operators deliver a superior user experience. One of the ways to help is to gain an intimate understanding of end-user behavior and the Bell Labs Human Factors team is one of the many groups within Alcatel-Lucent doing just that. The team is made up of Ph.D.s with an average of 15+ years professional usability experience working to:

The trend right now is to create your own social network for your business. Why do that? A few reasons. First, it lets you build better relationships with your customers. Second, you can add value onto your products or services by having a community that’s supporting each other and
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At this year’s Tech Museum Awards, presented by Applied Materials, the Institute for the Study of Knowledge Management in Education was among the Microsoft Education Award Laureates. The Institute founded the OER Commons with the goal of sifting through mountains of free information available online, using technology to ...

Jeff Holden, co-founder and CEO of Pelago which released WHRRL last week. He discusses how you’d use whrrl from a mobile phone to find restaurants and other things.

Dave McClure, kicks off the recent Graphing Social Patterns FaceBook Developer Conference. He is followed by Reid Hoffman, founder of LinkedIn, a business oriented social network site. Mr Hoffman thinks that FaceBook will be one of many social networking sites organized around different activities. He also points out some of ...

One of the most unique social networks I’ve seen lately is the one from BluePulse. It’s for mobile phones only and is gaining a lot of fans. Last week I headed over to see what Ben Keighran, founder and CEO is up to and get a look at the ...

Migg33 is a mobile social networking company and a phone software developer. The comapny has found a way to enhance regular phones with extra smart features including ways to use VOIP for cheap international calls as co-founder Steven Goh explains to Larry Magid.

Six Apart just released a new Moveable Type, so I wanted to find out what was up cause it really has a lot of great services that help people communicate. From LiveJournal, which is used by people to talk with their social networks, to Vox, which is a blog ...

Trutap is a new mobile social networking application whose aim is let people stay connected with friends. Company CEO Doug Richard demonstrated the tool for the Mercury News at the recent TechCrunch40 conference.

Explore how Intel is working to enable new freedoms in mobile information, interaction, user-generated content, and social networking with WiMAX broadband wireless technology.

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Charlene Li, senior analyst with Forrester Research, talks with John Ince about how social networks are creating new forms of economic and social power for users. She advises would be investors to spread their bets widely in relatively small traunches. She sees the most promise in platforms that enable consumer ...

Charlene Li, senior analyst with Forrester Research, talks with John Ince about how social networks are evolving in unexpected ways, and how difficult it is to predict the future in an atmosphere of such rapid innovation. She suggests one significant trend, however, will be the broadening of the concept of ...

Press reports over the past sevearl years have caused some to question whether it’s safe for teenagers to use MySpace, the world’s leading social networking site. But about a year-and-a-half ago, the company hired a safety czar. Hemanshu Nigam, who had a similar role at Microsoft after a career as ...

Bangalore-based startup Babajob is a social networking site with a few interesting wrinkles. I recently met with Sean Blagsvedt, co-founder of Babalife in Bangalore, to find out about Babajob. A few weeks ago the company released its first private beta version of their service.

A kind of LinkedIn for villages ...

Jeremiah Owyang speaks with Mary Alice Colvin, senior marketing consultant and Kendrick Efta, founder and practice manager of Allyis, at the Internet Strategy Forum Summit in Portland in July 2007.

Social networking is important to many corporations, but adoption can quickly be segmented by digital natives and digital immigrants. ...

Sameer Sisodia is a cofounder of Ziva Software, the makers of Zook, a mobile search service. Its an interesting company that is incubated at the prestigious Indian Institute of Management, Bangalore.

Ziva Software has built the world’s first Mobile Social Answer Engine. The mobile answer engine delivers precise answers ...

Charlene Li (Senior Analyst, Forrester Research) hosted a discussion group during the 2007 Stanford Summit AlwaysOn conference. During the discussion she initiated several questions to Chris DeWolfe (CEO, MySpace), Dustin Moskowitz (Co-Founder, Facebook), Richard Rosenblatt (CEO, Demand Media), Gina Bianchini (CEO, Ning) and ...

Larry Magid is pretty upset about the way some states’ attorneys general are blaming MySpace for the fact that there are pedophiles and other predators on the site, and proposing legislation that would restrict kids’ access to social networking sites. There are predators everywhere. The good news is that MySpace ...

Research analyst Adam Wright says a new study by Paris-based Ipsos Insight Research shows that social networking sites like MySpace, Facebook, Mixi and Cyworld have emerged as major factors in the culture of communication for adults around the world.

Even in lesser-developed markets, video sharing and on-line capability is affecting ...

Gregory Cypes and Kevin Lawver from AOL hosted an open discussion from MashUp Camp IV and the Computer History Museum. Art in Social Networking is the basis for success across several social Websites. Cypes and Lawver open the floor to what works in the social networking arena. ...

Social networking is at the heart of many of the services and sites on the Internet these days. If your business has a community you will probably want a social network of your own. That is exactly what Leverage Software does, they create private-labelled social networks. I spoke with ...

Velvet Puffin is a new Web-based IM and social networking client with a twist: it keeps running after you close your browser. Here, R. Chandrasekar demonstrates it for me and you.

R. Chandrasekar, CEO and co-founder of Velvet Puffin, shows me a new Web-based IM and social networking client with a twist: it’ll keep running after the browser gets closed. We talk about his new company here and what Velvet Puffin is trying to do.

Sam Sethi is a London-based technology entrepreneur and consultant. Sam recently launched BlogNation, a worldwide network of blogs focusing on Web 2.0, mobile and enterprise startup space in 22 countries around the world (except the United States).

Sam was known in the blogosphere for the good coverage he did at ...