DirectPointe, an award-winning managed service provider (MSP), has added a new home computer care service with its DirectPointe Home offering. Until now, computer service meant disassembly and transporting your computer into retail location where a “geek” would add your machine to a 10-day-wait queue. But DirectPoint Home changes the game with its remote expert support where users can get help 24×7x365, all without the hassle of disconnecting cords and cables.
DirectPointe Home provides three levels of service: PC Care, On-Demand and Total PC. PC Care is a preventative service that solves 80% of the most common computer problems by doing routine maintenance. On Demand provides fast support so that you can get your problem fixed now! Total PC is an unlimited package that provides everything a home computer user needs to have peace of mind when it comes to their computer, including virus protection, online security, data back-up and unlimited support.
Seth Bailey, VP of the Consumer Division at DirectPointe, talks to Brad Baldwin from Rocky Mountain Voices about the offering and the benefits for retiring baby boomers or parents hoping to find relief from their mal-ware downloading youngsters.
The Xbox Spring Showcase wasn’t all about the latest titles. Microsoft Game Studio head Shane Kim spoke with The Reboot’s Rio Pesino and several other members of the media about a number of topics, including the Xbox Newton controller rumors, Blu-Ray, digital distribution and the evolution of ...
Join BearingPoint managing director Frank Mackris to explore how IT effectiveness can reduce costs while improving performance. With all the pressure on the CIO of an organization to deal with the ever-changing marketplace, now more than ever, they are turning to technology resources for assistance.
The main obstacle for an ...
In this video podcast, find out how HP’s line of handheld PCs and business notebooks bring mobility and connectivity to SMBs, and how HP Total Care helps business users get the experience they need from their mobile devices.
HP’s notebook portfolio has expanded, with offerings designed for small business ...
Alemany Farm is a 4 acre, fully functioning urban farm nestled between a major highway intersection, a newly gentrified neighborhood on a hill and a housing project- the perfect place to grow some food! We got a tour (and some amazing fruit) from Antonio Roman-Alcalá, Volunteer Coordinator and ...
Bryant Terry, co-author of the book GRUB: Ideas for an Urban Organic Kitchen, and Jason Harvey, founder of Oakland Food Connection, teamed up recently to have a totally organic soul food brunch. Hanging out with food justice foodies as of late, we’ve been hearing a similar idea ...
Jeff North of Forrester Consulting, author of the commissioned study The Total Economic Impact of EMC Documentum, describes the methodology of the study and how he built a model for Pfizer, Inc. He discusses the key findings of their implementation of the EMC content management system for their intellectual ...
At their recent launch in New York City, HP Total Care took the spotlight, announcing a program designed to ease IT challenges for the full lifecycle of an HP purchase. HP Total Care’s aim is to provide before, during and after- purchase support, making it easier for companies ...
Editor’s Choice. Here my editor, Rocky (The Rocman) pulled out some highlights of the interview we did with Marc Levoy, Stanford University Professor who is doing exceptional photographic research.
When a major North American financial institution sought assistance in transforming its email environment, Procedo was chosen to lead the design and implementation of a solution based on Symantec Enterprise Vault, including the following agents and options: Discovery Accelerator, Compliance Accelerator, Microsoft Exchange Mailbox Archiving, and Microsoft Exchange Journaling. A ...
Every since we interviewed John Sullivan, Campaigns Manager for The Free Software Foundation in Boston, our heads have been spinning with the possibilities that ‘Free as in Freedom’ Software holds. If you’re looking at this on the Web, you’ll see that our site is a pimped out Wordpress ...
After rowing across the Atlantic in 2006, Roz Savage is leaving San Francisco (her Website has updated departure dates) to conquer her next ocean: the Pacific.
Roz’s rowing vessel is fully self-sustained. During this two-plus months adventure, a total of 6 sonar panels and a wind turbine will provide power ...
Parker Griggs is the powerhouse of Radio Moscow. You really have to see him play to appreciate how good he is. His style of psychedelic blues is reminiscent of Jimmy Hendrix. If you want to see for yourself, you should have ample opportunity, since Radio Moscow will be touring ...
I’ve been looking forward to this show for a while. I discovered this band several months ago and fell in love with their raw, bluesy, lo-fi sound. They’re a two-piece (piano/organ and drums) and their home base is in Louisville, Ky., but for the last six months they’ve been ...
Today I can’t concentrate, because the BOT house is under a massive attack by six-legged flying invaders. So, in order to go to a happy place, I’m hitting the couch to talk about cats. Lolcats may be so two months ago, but I’m not quite sick of it yet, ...
If you do business overseas, or plan to, especially in France, China, India or Israel, you should watch this interview. Robert Richer is the former associate deputy director for operations at the CIA. The Directorate of Operations manages the CIA’s clandestine service. Richer, who is now the CEO of Total ...
Ambassador Cofer Black is probably best known as the former director of the CIA Counterterrorist Center. And Robert Richer is probably not known — and for good reason — as the CIA’s former Associate Deputy Director of Operations (a role in which he helped manage the agency’s clandestine service).
Well, ...
Kevin Bayuk rents an apartment in the Haight Ashbury district of San Fransicso. He also grows a large amount of his own food, actively composts, raises ducks and captures rainwater - total urban permaculture. One might think you need to own a large plot of land in the country ...
Keith (aka Skeeter) is living totally off the grid. Starting with a raw plot of land, he built his house from scratch, dug a well, created a solar power system and is completely responsible for all his waste. Keith is a good example of someone who got tired of paying ...
Learn about business technology optimization, the Mercury and Bristol Technology acquisitions and HP Software.
Wendy and Mikey purchased a plot of land in Truth or Consequences, N.Mex., that had a 40-year-old mobile home on it. They asked themselves a tough question: do we dump it or make it home? They decided to avoid the landfill route and use the refinishing process ...
“HP empowers small businesses by making technology simple and accessible, freeing time for business owners to focus on the business itself,” said Satjiv Chahil, senior vice president, worldwide marketing, Personal Systems Group, HP.
Most IT departments allocate a significant portion of the total cost to labor yet do not apply any formal estimation methodology to determine the appropriate allocation, growth, and productivity of their labor. The use of an estimation model can have significant impact on the management of the overall IT budget.
COCOMO ...
“We tried to reduce everything to the necessary minimum,” said mCubed Information Technology GmbH’s Managing Director, Maik Berendt. mCubed’s submission for the Intel Core Processor Challenge PC Design, the aluminum and acrylic HFX micro, uses an Intel Core 2 Duo processor and a fanless, noiseless cooling system of integrated heatsinks ...
This Symantec podcast provides a summary of the February 2007 IT Risk Management Report, available for download at: www.symantec.com/riskreport.
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