DirectPointe, an award-winning managed service provider (MSP), has added a new home computer care service with its DirectPointe Home offering. Until now, computer service meant disassembly and transporting your computer into retail location where a “geek” would add your machine to a 10-day-wait queue. But DirectPoint Home changes the game with its remote expert support where users can get help 24×7x365, all without the hassle of disconnecting cords and cables.
DirectPointe Home provides three levels of service: PC Care, On-Demand and Total PC. PC Care is a preventative service that solves 80% of the most common computer problems by doing routine maintenance. On Demand provides fast support so that you can get your problem fixed now! Total PC is an unlimited package that provides everything a home computer user needs to have peace of mind when it comes to their computer, including virus protection, online security, data back-up and unlimited support.
Seth Bailey, VP of the Consumer Division at DirectPointe, talks to Brad Baldwin from Rocky Mountain Voices about the offering and the benefits for retiring baby boomers or parents hoping to find relief from their mal-ware downloading youngsters.
Enterprise computing has come a long way from the days of centralized mainframes in the 1970’s to the fully distributed desktops and laptops we see today. With the workplace becoming more technologically diverse and increasingly mobile, desktop IT workload grows exponentially with each new user and configuration. Is there a ...
There’s no doubt Rock Band and Guitar Hero have changed the way videogames are played. The casual and hardcore gamer are paying big bucks for plastic guitars, drums, mics and downloadable content and both games have been hugely successful at retail since they were released late last ...
DAZ Productions is a market leader in 3D graphics software and content creation. DAZ may be most well known for its “Victoria” line of articulated 3D figures and their popular and active Artzone.com community, a social marketplace for sharing art and exchanging ideas.
The DAZ Studio software ...
Downloadable games were the focus of Capcom’s Digital Day. During the press-only event, Capcom did not talk about Street Fighter IV or Resident Evil 5. Instead, the game developer showed off an updated version of and several other games that will soon be available on ...
Recently, NPD Group reported that Apple’s iTunes store moved into the number two spot in 2007 for music retail sales in the U.S. (Wal-Mart remained at number one.) Selling music has been tough — ever since the RIAA took on Napster and Grokster, less downloaded music is being ...
Ripping DVDs, transferring video from cameras, or converting downloaded videos from various sources for Apple products can be a difficult and time consuming process. Now with a software update for the Turbo.264 hardware-based video encoder from Elgato Systems, Macintosh users now have a definitive best and fastest way ...
The Gamerscore Blog hosted a Xbox blogger breakfast for the media and video game blogging community. The event gave a selected number of journalists and bloggers the chance to speak with Microsoft’s Chris Satchell, John Shappert and Aaron Greenberg. In this audio version of The ...
What would your response be to this scenario: you’re watching television and you forget that it’s being distributed to you on the Internet. Who won? TV or the Web? James McQuivey covers television and media technologies for Forrester Research. He spoke with PodTech’s Jason Lopez about the current state of ...
When small and medium-sized businesses or K-12s want to manage how their Internet bandwidth is being used, they turn to Cymphonix. On average, 50% of any Internet connection is used for browsing–some critical and necessary, and some not. The other 50% of any Internet connection is used for Internet ...
Peak traffic can overload servers and cause bandwidth congestion, leaving web sites unavailable to users. Commercial Content Delivery Networks (CDN) improve performance, but costs are unpredictable, highly variable, and wreak havoc on budgets. In this podcast, Joe Hicks, F5 Networks Product Manager, explains how you can control and lower ...
In the lobby of the Microsoft TechEd IT Forum in Barcelona I got the chance to catch up with Jeffrey Snover, Architect, Management Services Division. Jeffery gives us an overview of PowerShell and then we talk about Microsoft and other’s use of PowerShell since it’s release a year ago. ...
Alchemy Solutions Group Sr. Business Analyst, Greg Malacane, provides an overview of a Business Value Analysis Study on the National University of Singapore. The study details business value discovered during an overhaul of the NUS email environment. To download the BVA study in its entirety, visit go.symantec.com/nusbva.
Malware delivered through links in email is working. Unfortunately, those organizations that don’t have a strategy to prevent this attack stand to suffer significant financial loss, and perhaps worse, their reputation.
Avinti provides a solution that processes email through a gateway on the edge of the network. Unlike other ...
This Symantec Security Response podcast is an analysis of staged attacks found in the latest Internet Security Threat Report Volume XII. The goal of this podcast is to alert listeners to emerging threats and trends that Symantec has identified in the Symantec Internet Security Threat Report Volume XII. Click
This Symantec Security Response podcast is an analysis of future threat trends found in the latest Internet Security Threat Report Volume XII. The goal of this podcast is to alert listeners to emerging threats and trends that Symantec expects to develop over the next twelve to twenty-four months. Click
This Symantec Security Response podcast is a summary of the key findings found in the latest Internet Security Threat Report Volume XII. The goal of this podcast is to alert readers to the latest threats and trends that Symantec has observed for the period January 1 - June 30, 2007. ... When a major North American financial institution sought assistance in transforming its email environment, Procedo was chosen to lead the design and implementation of a solution based on Symantec Enterprise Vault, including the following agents and options: Discovery Accelerator, Compliance Accelerator, Microsoft Exchange Mailbox Archiving, and Microsoft Exchange Journaling. A ... The most common word in the vocabulary of a PC user is HELP! But where do you turn? One option for Windows users is Support.com, a company that can take remote control of your PC to help resolve problems. For details, Larry Magid spoke with Support.com’s chief marketing officer, Anthony ... Kiptronic is a platform that gives podcasters, videobloggers and advertisers a way to dynamically insert ads into any downloadable media. Kiptronic works with most major media hosting platforms and a whole range of big brand advertisers. I sat down with Jonathan Cobb, Kiptronic’s founder and chief technology officer, at ... This podcast provides a preview of the Symantec white paper titled, The Veritas NetBackup Platform: Delivering Next-Generation Protection and an Introduction to Veritas NetBackup 6.5. To download the white paper in its entirety, visit www.symantec.com/netbackup. There are many different mobile phones out there and almost all of them support some sort of interesting media capabilites. Rather than spending a couple bucks downloading a ringtone or wallpaper image from your cellular provider, you can use ToneThis to do it for free and with your own ... Today’s recipe is absolutely divine! We’re making Mexican mole fresh-style! In this rich yet nutritious sauce, the delicious heat of chilies and the rich flavor of chocolate caper across the palate. Treat yourself to a dish that’s fit for Aztec royalty, and so sexy, you won’t believe that ... Jamison Young is a full-time artist who has refused to sign up with big record labels. Instead, he believes in giving away his music for free using Creative Commons, and that has surprisingly helped him sell more records. Now, this may sound contradictory but Jamison says that by giving ...Internet Security Threat Report, Volume 12: Future Watch - Virtual Worlds
Internet Security Threat Report, Volume 12: Key Findings
Procedo: A Business Value Analysis
Support.com: Help is only a download away
LunchMeet: Podcast Ad Insertion with Kiptronic
NetBackup 6.5 White Paper Preview
LunchMeet: ToneThis Gets Your Media on Your Cell Phone
Freshtopia.net - Holy Mole with Faux Frijoles
Jamison Young on How Musicians Can Benefit From Creative Commons
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