Verizon Business has undertaken an extensive billing transformation project focused on providing a world-class customer experience for its large-business and government customers. By reducing the number of billing systems, enhancing self-service options and offering a single billing platform across virtually all accounts, the company has raised the bar on ...

Join BearingPoint Managing Director Chris Estes and Manager Eileen Perrin in understanding the UDAP Legislation. In May 2008, the Federal Reserve, OTC and NCUA proposed a regulation under section 5(a) of the Federal Trade Commission Act, affectionately known as UDAP (Unfair and Deceptive Acts and Practices). The proposed ...

MobileUC means bringing unified communications applications to mobile workers with the same quality and reliability as we have at the desks in our offices. In this German language podcast, Marcus Birkl, vice president with Siemens Enterprise Communications, discusses the impacts and challenges involved with keeping productivity high, costs low, and ...

MobileUC means bringing unified communications applications to mobile workers with the same quality and reliability as we have at the desks in our offices. In this podcast, Luc Roy, vice president with Siemens Enterprise Communications, discusses the impacts and challenges involved with keeping productivity high, costs low, and workers connected. ...

Janice Chaffin, group president, Consumer Business Unit at Symantec, discusses the Norton 2009 release, the expanding Norton portfolio, and initiatives focused on one-click support for customers. She also discusses how protecting consumers comes first, as they are the more frequent initial target of attacks, which is then leveraged by the ...

Join BearingPoint Managing Director and Senior Vice President of Global Markets, Peter Horowitz, as he explores the recent credit crisis and its contributors. With all the turmoil in the financial services space over the past few weeks, it seems that one must look at the source of the problem to ...

Join BearingPoint Senior Manager Pat Tobin as he explores the importance of Information Lifecycle Management (ILM) and how it can directly impact your bottom line. With a 50 percent growth in storage data of companies in recent years, the ILM Solution has evolved heavily over the past seven years. ...

Verizon Business recently launched its global billing report, the newest addition to the company’s suite of online self-service billing applications. Delivering a practical and environmentally friendly alternative to paper-based billing and reporting, the global billing report provides Verizon Business’ multinational customers with a convenient ...

Wendia AG International, a privately-held European software company founded in 1990, is setting up their North American headquarters in Utah. Wendia provides best-in-class Information Technology Infrastructure Library (ITIL) based service management solutions to hundreds of organizations worldwide. ITIL is the de-facto global standard in the area of ...

Few enterprises understand the benefits and challenges of global collaboration better than TANDBERG, a leading provider of telepresence, high-definition video conferencing and mobile video products. In this podcast, Rick Snyder, president of TANDBERG Americas, discusses his firm’s decision to deploy Verizon Private IP to connect 85 locations in 42 countries ...

Join BearingPoint Senior Vice President Marcel Nickler as he explores the importance of IT governance. In today’s difficult economical environment, there is a lot of pressure to deliver more services and performance with less or limited resources. There is also a clear expectation towards IT, which is that the services ...

Join BearingPoint Senior Business Advisor Jaime Garza to discuss the call for better management of information to support profitability measurement and pricing in today’s U.S. interest rate environment. Changing interest rates affect all of us when it comes to our personal savings accounts and other financial services. The interest ...

In this video podcast, Diane Bryant, Intel Corporation’s recently-named chief information officer, discusses the role of IT in the enterprise today. Bryant sees three main functions for Intel’s IT organization, beginning with the company’s strategy for driving business growth. That centers upon ultra low-power devices in support of ...

DirectPointe, an award-winning managed service provider (MSP), has added a new home computer care service with its DirectPointe Home offering. Until now, computer service meant disassembly and transporting your computer into retail location where a “geek” would add your machine to a 10-day-wait queue. But DirectPoint Home ...

Microsoft Dynamics CRM 4.0 is a three-tier application that can help organizations manage front office processes, such as sales, marketing, and customer service, and serve as a development platform for business applications in different industry verticals. The platform aspects let you focus on your core needs by ...

Microsoft Dynamics CRM 4.0 is a three-tier application that can help organizations manage front office processes, such as sales, marketing, and customer service, and serve as a development platform for business applications in different industry verticals. The platform aspects let you focus on your core needs by providing ...

For IT professionals responsible for introducing applications into an enterprise, compatibility testing can often be a daunting exercise. You must not only test every known OS version against the application, but you also need to understand what other applications may conflict with this new application. Application compatibility challenges account for ...

Enterprise computing has come a long way from the days of centralized mainframes in the 1970’s to the fully distributed desktops and laptops we see today. With the workplace becoming more technologically diverse and increasingly mobile, desktop IT workload grows exponentially with each new user and configuration. Is there a ...

The California Department of Parks and Recreation is harnessing the power of IP to converge networks, increase capacity and support new capabilities. Alan Friedman, department CIO, discusses the migration from frame relay to managed MPLS and highlights how the new Verizon Business network is enabling new school outreach programs ...

Ken Salchow, F5’s manager of technical marketing, talks about F5’s Application Ready Networks (ARNs). These road-tested architectures cover best practices and deployment support for specific solutions from F5 and major software vendors. F5 currently offers ARNs for Microsoft, SAP, and Oracle products. This podcast describes how ARNs benefit ...

DAZ Productions is a market leader in 3D graphics software and content creation. DAZ may be most well known for its “Victoria” line of articulated 3D figures and their popular and active Artzone.com community, a social marketplace for sharing art and exchanging ideas.

The DAZ Studio software ...

In this podcast, a preview of this year’s Spring IDF 2008, bringing thousands of hardware and software engineers from around the world to Shanghai, China, for a developer forum with a telling theme: “Invent the New Reality.”

Intel Senior Vice President and Digital Enterprise Group co-GM Pat Gelsinger speaks with ...

Ripping DVDs, transferring video from cameras, or converting downloaded videos from various sources for Apple products can be a difficult and time consuming process. Now with a software update for the Turbo.264 hardware-based video encoder from Elgato Systems, Macintosh users now have a definitive best and fastest way ...

Jared Youtsey a senior developer from Configuresoft and Warren Wilbee, a Microsoft Architect Evangelist sit down and discuss how to utilize Microsoft’s WorkFlow Foundation and Windows Communication Foundation for building workflow enabled service oriented solutions. Windows Workflow Foundation (WF) is the programming model, engine and tools for quickly building ...