1: The voicemail greeting audio was “punchy”, and extremely loud and distorted.

2: GiST just doesn’t work at all. I was never able to glean ANY useful information from the voice to text translation. Most times it translated words and phrases that were not even part of the original message.

3: Most of the outbound text message I sent were never received by the intended people. I have no idea where they went.

4: If you get a lot of voicemail or text messages, the web interface become impossible. There is no “check all” feature. You have to individually click every single message.

5: If you’re like most people and get some meaningless, useless voicemail, there is ABSOLUTELY no way to delete those messages. You ONLY have the option to move the messages to your archive.

Really, the ONLY positive thing I have to say about CallWave is that their desktop software works very well. I liked it but I find myself using the web interface more often than not and that is just horrible.

All-in-all, I would say avoid CallWave until they make some major changes. There HAS to be something better out there!

I have to wonder how this compares to Grand Central. Anyone?

Ability to forward calls, screen calls and better yet, save the recorded call it’s has proven the perfect solution for me. I’ve started making use of the faxing feature by faxing myself any notes, paperwork, warranty info, etc I may have a customer site so I can then tag and save those PDF’s to our SharePoint Server for easy reference reducing the double data entry or lost paperwork.